WHEN
WEDNESDAY, JUNE 20, 2007
11:30 AM - 1:30 PM

KEYNOTE SPEAKER:
WARREN JONES, CHIEF INFORMATION OFFICER
PILLSBURY WINTHROP SHAW PITTMAN LLP

click here to see the video

PRESENTATION BY:
DAN O’CONNELL, RESEARCH DIRECTOR
GARTNER, INC.
"STATE OF THE VOIP MARKET"

PRESENTATION OUTLINE

Slide 1: Opening Slide
Hosted Voice over IP Luncheon
Topic:
Improving the Computing Environment

Warren Jones
Chief Information Officer
Pillsbury Winthrop Shaw Pittman LLP

Slide 2: Agenda
The road to a hosted VoIP solution
Pillsbury’s Telecom / multimedia needs
Cypress solution and how it aligns with Pillsbury’s requirements
Cypress offering vs other providers
Cypress strengths vs other providers

Slide 3: Slide Large Law Firm Structure

Slide 4: Infrastructure - View a map of Pillsbury's Information Infrastructure

Slide 5: Browse - A tour of Pillsbury's Intranet and KM technologies at PWSP

Slide 6: Pillsbury’s Telecom / Multimedia Environment

Slide 7: Improve - An effort to dramatically improve cost efficiency

Slide 8: Grow or Not - A discussion of the importance of cost efficiency to law firm growth

Slide 9: Technology, a one word oxymoron - a discussion of institutionalized inefficiencies in Corporate IT

Slide 10: Minimum Computational Requirement (MCR) - an overview of a new science that makes it possible to calculate the most efficient computing environment for an enterprise

Slide 11: X86 Mainframe - The MCR analysis showed that the firm needed far less computers for data processing. The challenge was how to combine a diverse set of applications such that they are highly available on a very small number of systems. We know what we wanted, a mainframe that ran Windows and Linux. Unfortunately, no one sold such a system. To meet the challenge, we came up with the X86 Mainframe.

Slide 12: don’t build it if you can buy it - The MCR analysis also showed that the firm needed far less computing for telecommunications, just two PBX systems in the U.S. Fortunately, there was a company that could sell us the precise services we needed, Cypress.
Slide 13: The Cypress Solution and How it Aligns with Pillsbury
Our Requirements
Minimum Computational Requirement
Carrier grade Reliability
No re-Tinkering
Single voicemail system
integrated web / voice conferencing
improved mobility

Slide 14: Cypress Offering vs. Other Providers
Cost Factors
Handset, wiring, closet Equipment
IP routing design / optimization
PBX/MCS Equipment
IP WAN
VoIP Management Infrastructure
Multi-media desktop software
Long distance

Slide 15: Cypress Offering vs Other Providers
Options
IP Centrex
Hosted Voice as a Service (VAS)
Managed Service
Customer Premise Equipment - a.k.a Purchased

Slide 16: Cypress Offering vs Other Providers
Cypress Strengths
Complete Core product
Voice, Conferencing, handsets, Multi-media
Clear Focus on Solution
every firm is different
Multiple Solution Options
Feels like a custom product
Efficient Business design
entire process thought out once
Design for scale economy

Slide 17: More strengths
People
Tuned to the Midsize business / law firm - because Cypress provides answers, not products

Slide 18: Questions ?

Tags: Law Technology, Information Infrastructure, Efficiency, VoIP